Service Department

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Genuine Toyota Service

Our experienced Toyota service technicians will take care of your Toyota truck, car, or SUV and make sure that it’s ready to get back on the road. Come to the Toyota West service center when your car needs an oil change or other repairs.

Certified Toyota Service in Columbus, OH

To ensure that your vehicle gets the care it deserves, schedule Toyota service at our Toyota dealership in Columbus, OH. We employ Toyota-certified service experts who know your vehicle inside and out. Whether your car requires a Toyota oil change or needs more extensive repairs, you can feel confident in the Toyota West service team. Plus, when you buy a new Toyota, you receive a ToyotaCare no-cost maintenance plan that covers your vehicle’s regularly scheduled maintenance for two years or 25,000 miles, whichever comes first. Be sure to take advantage of this complimentary Toyota service by visiting us at Toyota West in Columbus, serving Grove City, Hilliard, West Jefferson, and Dublin, OH.

Service Info

Phone Number:Service Hours:Special Hours
  • ThanksgivingClosed
  • 11/27/2022Closed
  • Christmas Eve9:00 AM - 1:00 PM
  • ChristmasClosed
  • New Year’sClosed
Regular Hours
  • Mon - Thu7:00 AM - 7:00 PM
  • Fri7:00 AM - 5:00 PM
  • Sat8:00 AM - 4:00 PM
  • SunClosed
Toyota Service Center

We are currently updating our Specials. Please check back soon.

Toyota Certified Services

Oil Change Service

If Toyota recommends an engine oil, rest assured that we have the oil in stock at the parts department alongside a new oil filter that you will need to complete the oil change service. We routinely perform conventional, diesel, semi-synthetic, and full-synthetic oil changes across Toyota cars, trucks, and SUVs.

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Tire Service

Toyotas perform better on a good set of tires. We operate a tire department that provides a healthy menu of tire services featuring every best-practice tire maintenance at the remarkable quality that continues to attract more loyal customers that choose us for all of their Toyota’s tire inspections, tread depth check, inflation check, tire rotation, wheel balancing, and patch repairs. We also stock a large inventory of brand new original equipment tires recommended by Toyota for each model.

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Brake Service

Our highly qualified service technicians have an impressive degree of collective service experience, with a good portion of that experience dedicated to working on modern hydraulic braking systems. With the brakes needed for safety every time that you pull out of the driveway, it is a safety-conscious judgment to keep brakes at their best by merely following Toyota’s recommendations for brake inspections and maintenance as needed for brake fluid exchanges, brake pad replacements, and rotor resurfacing or replacements.

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Battery Service

At the heart of starting the engine and powering electrical accessories, the battery has unique service needs that we have come to master. As Toyota battery and battery charging system experts, we understand your vehicle’s battery and its maintenance requirements inside and out. We welcome you to visit our Toyota service center when you need a battery inspection, testing, or replacement services. We carry a remarkable selection of original equipment batteries perfect for your vehicle.

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Wheel Alignment Service

When misalignment occurs, and the tires begin wearing faster than expected, we perform corrective two-wheel alignment service when the front wheels are misaligned and four-wheel alignment for all four wheels.

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Transmission Service

Both automatic and manual transmissions need to have their fluid changed after a certain mileage; additionally, if your transmission is showing signs of trouble, you can come by for a transmission inspection or replacement.

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HVAC Service

The Heating, Ventilation, and Air Conditioning (HVAC) system in your vehicle keeps you cool in warm weather, warm in cold weather, and comfortable in humidity, and we can perform services to ensure that it stays at its best.

Fluid Service

Your vehicle has a number of fluids that need to be changed regularly, including the engine oil, automatic or manual transmission fluid, engine coolant fluid, brake fluid, and other fluids that are vital to your vehicle’s functioning.

Filter Service

Your vehicle’s oil filter, fuel filter, and engine air filter all keep contaminants from entering the engine, and the cabin air filter prevents airborne particles from coming into your cabin; we can change all these filters when necessary.


  • Windshield Wiper Blades
  • Coolant Fluid Exchange
  • Air Conditioning Service
  • Air Duct Cleaning Service
  • Exhaust System
  • Water Pump Replacement
  • Cabin Air Filter Replacement
  • Engine Air Filter Replacement
  • A/C Recharge
  • Rear Axle Replacement
  • Timing Belt Inspection & Replacement
  • Alternator Service
  • 30,000-Mile Service
  • 60,000-Mile Service
  • 100,000-Mile Service
  • Multi-Point Inspection
  • Differential Service
  • Shocks & Struts Inspection & Replacement
  • Serpentine Belt Inspection
  • Head Gasket Repair or Replacement
  • Fall Maintenance Tips
  • Spring Maintenance Tips
  • Summer Maintenance Tips
  • Winter Maintenance Tips
  • Fuel System Cleaning Service
  • Fuel Filter Replacement
  • Car Wash & Full Detailing Service
  • Check Engine Light Diagnosis

No-Cost Conveniences at Toyota West

Local Toyota drivers collect maximum service value when compounding Toyota-certified service quality with our remarkable no-cost conveniences. Every service includes a complimentary multi-point inspection, providing customers with the details needed to manage vehicle depreciation and risk with efficient maintenance for peak reliability, safety, comfort, and peace of mind. We support customers’ transportation requirements with courtesy shuttle rides and rental cars during services. Consider scheduling service on Saturday if you have busy weekdays and need a weekend appointment. We have a waiting lounge designed for comfort with flat-screen TVs, a complimentary beverage and coffee bar, a quiet room, a children’s play area, and business workstations.

Service Specials


Schedule Service at Toyota West

Don’t have time to visit us for auto repairs? You can schedule Toyota service to find a convenient time for you to stop by. Our experienced Toyota service technicians will take care of your Toyota truck, car, or SUV and make sure that it’s ready to get back on the road. Come to the Toyota West service center when your car needs an oil change or other repairs. Not only do we offer regular maintenance and repair, but we can also address and fix recalls such as the recent Highlander Recall that was issued. Schedule service appointments online or by phone.

Schedule Service

Frequently Asked Questions (FAQ’S)

Toyota Certified technicians go through extensive training to ensure your Toyota is getting the best work it can get. Pair this with genuine OEM Toyota parts and a state-of-the-art facility and you get a well-equipped Toyota service center.
All vehicles need regular maintenance to keep them in great shape. Each service has a specific interval depending on your make and model. These intervals can be found in the owner's manual in your Toyota.
To schedule an appointment, you can use the link here to pick an appointment online, and it is available 24/7. If you have any questions or would like to speak with a team member, give us a call during normal business hours.
Our service center has convenient hours to help give more opportunities for certified service. Check the current hours and directions here.
OEM factory parts come directly from the manufacturer where your Toyota was assembled. This means that they were built specifically for your Toyota model and come with a warranty. Aftermarket parts are usually made to fit many different makes and models. These parts may seem more attractive at first glance of price, but an investment in OEM parts will outlast and outperform aftermarket.

Toyota Express Service Available for Basic Maintenance

The Toyota Express Maintenance department, where we complete several basic maintenance services without appointments, is popular among Toyota owners in Columbus, Hilliard, Grove City, Dublin, and West Jefferson, OH. Simply stop by during open hours for a quick oil change, tire rotation, air filter replacement, multi-point inspection, fluids inspection with replenishment, and more. Customers needing more in-depth maintenance or repairs can schedule service appointments online or by phone. The online service scheduler is popular among customers interested in 24-7 accessibility and quick information submission without a phone call.

Complimentary Toyota West Amenities

Toyota West is committed to delivering an unbeatable service experience to our customers. Our certified technicians are some of the best in the business, and work with genuine OEM parts, while our comfortable waiting area has complimentary Wi-Fi, beverages, and more. We invite you to make an appointment for service by completing the form on our online scheduling page.

  • Free WiFi
  • Complimentary Multi-Point Inspection
  • Rental Cars Available
  • Courtesy Transportation Shuttle
  • Children’s Play Area
  • Comfortable Waiting Area
  • State-of-the-Art Facility
  • Business Workstations
  • Quiet Room
  • Parts & Gear Boutique
  • Complimentary Beverage & Coffee Bar
  • Online Service Scheduling
  • Saturday Service Hours
  • Newspapers & Magazines
  • Vending Machines
  • Certified Technicians
  • Genuine OEM Parts
  • Express Service Department
  • Performance & Customization Department
  • Flat Screen TVs
Complimentary Food & Drink
Parts & Accessories Department
Tire Center
Service Center
Toyota Genuine Parts
Toyota Tires
Toyota West is located at: 1500 Automall Drive • Columbus, OH 43228
Toyota West 39.922429, -83.1254531.