Schedule Service


Columbus, OH Toyota Service

At Toyota West, we have added to the pile of remarkable benefits that our customers receive with an attractive way of securing more convenience by scheduling services online. The service scheduler allows our customers to schedule maintenance or repairs online from the comfort of home at their convenience at any time of the day or night. Many of our customers choose to schedule all of their vehicle’s services online due to the convenience that it provides when you don’t have to pick up a phone to make a call nor will you risk getting put on hold.

If your Toyota is due for maintenance or needs repairs yet you have limited free time for scheduling an appointment, we invite you to integrate the convenience that you deserve while getting your vehicle in for the care that it needs by scheduling your next automotive service online.

Tips for New Customer Service Scheduling

New customers have a minute of upfront data loading that is a breeze if the vehicle details are memorized or if you have the owner’s booklet handy. When accessing the online service scheduler for the first time, everyone will begin by signing in as a new customer to provide the pertinent vehicle data. It is a good idea to have the owner’s manual on standby if you don’t know the trim name, engine type, transmission type, etc. After providing these details and scheduling the first appointment, the system will store login information for future appointment scheduling.

How to Make an Appointment

We begin online service scheduling after logging in or providing vehicle data as a new customer; After logging in, customers will select the maintenance package or individual services needed.

After selecting the services, customers select if they need a ride, shuttle, or rental.

The next step features an appointment calendar of availability including days and times.

After selecting the service appointment date and time, customers will provide contact information and set text reminders, email updates, or request a return call.

The last step before verification is to review all of the final appointment’s details to ensure everything for the appointment is accurate.